Public health officials continue to advise that social distancing is the most effective strategy to prevent the spread of COVID-19. As such, effective March 16, the CCWA administrative office and lobby are closed to the public until further notice.
CCWA’s administrative office Drive-Up Window will remain open during normal business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.). CCWA urges customers to make payments from home by accessing our online payment site or automated phone payment system by calling 770-832-1277 and selecting Option 1.
CCWA customers may also mail payments to P.O. Box 739, Carrollton, GA 30112. As always, customer service representatives are available by phone to activate and terminate service and to assist customers who may have questions or concerns.
The complete press release regarding the precautionary closure is available here.
For more information regarding COVID-19 and local updates, please regularly check the following websites:
Tanner Health System
Centers for Disease Control and Prevention
Georgia Department of Public Health
Carroll County Government
Friday, December 27, 2019.
The increased rainfall during the final months of 2019 throughout most of Georgia led to a lifting of the Level 1 Drought Response declaration from the Georgia Environmental Protection Division (EPD) affecting most counties in Georgia. Carroll County is included that list. Cities and counties around the state still experiencing below-normal source water levels may request a special variance to keep higher drought-response levels in place. CCWA's Snake Creek Reservoir recovered most of its water level deficit during the December rain events. By the first of January 2020, the reservoir was approximately 3-inches above full pool, which is typical this time of year due to winter-time rains.
With the Level 1 Drought Response lifted, the outdoor water use schedule required in the Water Stewardship Act of 2010 remains in place. It limits outdoor water use year-round to the hours between 4 p.m. and 10 a.m. unless specifically listed as an exception. This is done to limit evaporation during the warmest part of the day. Further restrictions would be imposed if drought conditions return and the Georgia EPD declares a Level 1 Drought Response or higher. Again, the Level 1 Drought Response has been lifted at this time.
The following activities may be done at any time of day under a Non-Drought Response:
Carroll County Water Authority announces that it has received the 2018 Platinum Award from the Georgia Association of Water Professionals. The prestigious Platinum Award is given in recognition of complete and consistent Safe Drinking Water Act permit compliance during each calendar year for at least five years. Carroll County Water Authority and its suppliers conduct over 8,000 tests for over 100 compounds annually, and all testing and constituent levels were found to be in compliance with the United States Environmental Protection Agency. CCWA’s qualified, professional employees are dedicated to serving our community with safe, quality drinking water every day of the year.
Carroll County Water Authority is pleased to announce that it has received the 2018 Platinum Award from the Georgia Association of Water Professionals. The prestigious Platinum Award is given in recognition of wastewater treatment plants with no NPDES violations during each calendar year for at least five years.
The Authority has 55 miles of sewer line with 10 lift stations and more than 1,200 sewer manholes within the subdivision. The wastewater is treated by a stabilization pond and is then pumped to a storage pond for land application in a 164-acre spray field. The wastewater staff performs regular sampling and testing to ensure proper treatment is being achieved and that state compliance is maintained.