***Advisory Update 05.23.23***
The mechanical issue which placed one of the four filters out of service at the Carroll County Water Authority’s Snake Creek Water Treatment Plant has been resolved. The damaged filter has been repaired and water production at the treatment plant has returned to full capacity utilizing all four filtration units. Additional filter repair materials have been delivered and are available should they be needed. The Authority’s in-house crews worked in conjunction with a contractor to effect repairs before the start of the high usage demand period, which typically begins around Memorial Day.
CCWA is pleased to report that all federal and state water treatment parameters were continuously met, and NO Boil Water Advisory was necessary at any point during this situation.
The Carroll County Water Authority thanks our neighboring utility partners for providing supplemental water to the distribution system during this time. We also thank our customer for their willingness to temporarily reduce daily water usage sot hat the water system maintained adequate supplies to meet needs for all.
For more information, please contact our office weekdays from 8:00 am to 5:00 pm at 770.832.1277 (select option 2 followed by option 4).
eBilling and Bank Draft
Carroll County Water Authority bills monthly. Bills are due on the 10th of each month. Sign up for eBilling or the Bank Draft Program today or Contact Us for information.
For more information, pleas contact our office weekdays from 8:00 am to 5:00 pm at 770.832.1277 (select option 2 followed by option 4) or stay tuned to local radio stations.
eBilling and Bank Draft
Carroll County Water Authority bills monthly. Bills are due on the 10th of each month. Sign up for eBilling or the Bank Draft Program today or Contact Us for information.
CCWA's Drive-Up Window open during normal business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.) and the Lobby opens at 9:00 a.m. CCWA urges customers to make payments from home 24 hours a day by accessing our online payment site or automated phone payment system by calling 770-832-1277 and selecting Option 1.
CCWA customers may also mail payments to P.O. Box 739, Carrollton, GA 30112, and after-hours and weekend payments may be placed in our drop box located at the Drive-Up Window at the Administrative Office.
As always, customer service representatives are available by phone to activate and terminate service and to assist customers who may have questions or concerns. To speak with a representative during regular business hours, call 770-832-1277 and select Option 2.
Friday, December 27, 2019.
The increased rainfall during the final months of 2019 throughout most of Georgia led to a lifting of the Level 1 Drought Response declaration from the Georgia Environmental Protection Division (EPD) affecting most counties in Georgia. Carroll County is included that list. Cities and counties around the state still experiencing below-normal source water levels may request a special variance to keep higher drought-response levels in place. CCWA's Snake Creek Reservoir recovered most of its water level deficit during the December rain events. By the first of January 2020, the reservoir was approximately 3-inches above full pool, which is typical this time of year due to winter-time rains.
With the Level 1 Drought Response lifted, the outdoor water use schedule required in the Water Stewardship Act of 2010 remains in place. It limits outdoor water use year-round to the hours between 4 p.m. and 10 a.m. unless specifically listed as an exception. This is done to limit evaporation during the warmest part of the day. Further restrictions would be imposed if drought conditions return and the Georgia EPD declares a Level 1 Drought Response or higher. Again, the Level 1 Drought Response has been lifted at this time.
The following activities may be done at any time of day under a Non-Drought Response:
Carroll County Water Authority announces that it has received the 2022 Platinum Award from the Georgia Association of Water Professionals. The prestigious Platinum Award is given in recognition of complete and consistent Safe Drinking Water Act permit compliance during each calendar year for at least five years. Carroll County Water Authority and its suppliers conduct over 8,000 tests for over 100 compounds annually, and all testing and constituent levels were found to be in compliance with the United States Environmental Protection Agency. CCWA’s qualified, professional employees are dedicated to serving our community with safe, quality drinking water every day of the year.
Carroll County Water Authority received the 2018 Platinum Award from the Georgia Association of Water Professionals. The prestigious Platinum Award is given in recognition of wastewater treatment plants with no NPDES violations during each calendar year for at least five years.
The Authority has 55 miles of sewer line with 10 lift stations and more than 1,200 sewer manholes within the subdivision. The wastewater is treated by a stabilization pond and is then pumped to a storage pond for land application in a 164-acre spray field. The wastewater staff performs regular sampling and testing to ensure proper treatment is being achieved and that state compliance is maintained.
Cigna Transparency in Coverage Link
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
556 Old Bremen Road
Carrollton, GA 30117
PO Box 739
Carrollton, GA 30112
770.830.8853 (Fax)
